At pik303, the privacy and security of your personal information is a foundational commitment, not an afterthought. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used and protected, and what rights you hold over your information as a player on our platform.
The six core principles guiding how pik303 handles your data
pik303 collects only the personal data that is strictly necessary to operate your account, process transactions, and comply with our legal obligations. We do not harvest data for advertising networks or sell your information to third parties.
Every data transmission between your device and pik303's servers is protected by industry-standard 256-bit SSL/TLS encryption. Your personal details, financial data, and session activity are never transmitted in plain text.
pik303 does not sell, rent, or trade your personal information to third-party marketers, advertisers, or data brokers under any circumstances. Data sharing is limited strictly to verified service providers bound by confidentiality obligations.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data is held for a minimum of five years post-closure to comply with anti-money-laundering obligations.
You retain the right to access, correct, export, and request deletion of your personal data at any time, subject to our legal retention obligations. All data rights requests are acknowledged within 48 hours and resolved within 30 days.
This Policy sets out every category of personal data we process, the lawful basis for each processing activity, and every third-party service provider with access to that data. There are no undisclosed data flows on pik303.
Summary Notice: This Privacy Policy applies to all Players who register or interact with pik303 at https://pik303.cam. By creating an account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of the pik303 Terms & Conditions.
For the purposes of this Privacy Policy, the following terms carry the meanings defined below:
This Privacy Policy applies to all Personal Data processed by pik303 in connection with:
This Policy does not apply to any third-party websites, platforms, or services linked to or from the pik303 Platform. pik303 is not responsible for the privacy practices of third-party operators, even where a link to their service appears on our Platform.
When you create a pik303 account, we collect the following information, which is mandatory for account activation:
To comply with our anti-money-laundering and age-verification obligations, we collect:
Each deposit and withdrawal generates a transaction record containing the amount (in IDR / Rp), timestamp (WIB, UTC+7), payment method used, transaction reference number, and account name or number of the sending or receiving bank account or e-wallet. pik303 does not store full bank account passwords or full card numbers on its own servers.
We record all gaming actions performed on the Platform, including bet placement, game selection, wager amounts, outcomes, bonus claims and usage, and session duration. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
When you access pik303, our servers automatically log the following technical data:
When you contact pik303 via live chat or email, we retain a record of that correspondence, including the content of messages, timestamps, and any attachments, for a minimum of two years. This data is used for quality assurance, dispute resolution, and staff training purposes.
Where you have opted in to receive promotional communications, we record your consent, the date it was given, and the channel preferences you selected (email, SMS, or in-platform notification). You may withdraw your marketing consent at any time by contacting support or updating your account notification settings.
pik303 processes your Personal Data on the following legal grounds:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (the pik303 Player Agreement) |
| KYC identity and age verification | Legal obligation (AML compliance, age restriction enforcement) |
| Deposit and withdrawal processing | Performance of a contract |
| Fraud detection and security monitoring | Legitimate interests (protecting the Platform and its users) |
| Responsible gaming monitoring and intervention | Legal obligation and legitimate interests |
| Customer support communications | Performance of a contract and legitimate interests |
| Promotional and marketing communications | Consent (opt-in only; withdrawable at any time) |
| Platform analytics and performance optimisation | Legitimate interests (improving user experience) |
| Legal claim defence and regulatory reporting | Legal obligation and legitimate interests |
Your registration and identity data is used to create and maintain your pik303 account, verify your identity and age eligibility (21+), process your deposits and withdrawals, administer bonuses and promotions, and provide access to all Platform features including sports betting, live casino, togel lottery markets, and slot games.
pik303 uses technical data, gaming activity records, and financial transaction histories to detect and prevent fraudulent activity, including multi-accounting, bonus abuse, money laundering, bot usage, and collusion. Automated systems flag anomalous patterns for manual review by our security team. Where fraud is confirmed, we may share relevant data with law enforcement authorities.
Gaming activity data — including session duration, wagering frequency, bet sizes, and deposit patterns — is analysed by pik303's responsible gaming systems to identify potential indicators of problem gambling. Where such indicators are detected, our team may proactively contact a Player to offer support, apply cooling-off measures, or implement account restrictions in line with our commitments on the Responsible Gaming page.
pik303 is required by law to maintain records of all financial transactions and KYC documentation for a prescribed period. This data may be disclosed to competent regulatory or law enforcement authorities upon receipt of a lawful request. pik303 will not voluntarily disclose such data beyond what is legally required.
Anonymised and aggregated technical data is used to analyse Platform performance, identify technical faults, optimise page load times, and improve the overall user experience for players across Jakarta, Surabaya, Bali, Medan, Bandung, Yogyakarta, and other major Indonesian cities where pik303 is accessed.
Where you have explicitly opted in, we use your contact details to send you promotional offers, bonus notifications, and seasonal campaign messages — for example, during Idul Fitri, Ramadhan, or BRI Liga 1 football season. You can unsubscribe from marketing communications at any time without affecting your account access or gaming privileges.
pik303 shares limited Personal Data with trusted third-party service providers solely to the extent necessary for them to deliver their contracted services. All service providers are required to sign a Data Processing Agreement (DPA) that prohibits them from using your data for any purpose beyond their contracted service. Categories of service providers include:
pik303 may disclose Personal Data to government authorities, regulators, law enforcement agencies, or courts where we are legally compelled to do so by a valid order, warrant, or regulatory requirement. Where legally permitted, we will notify the affected Player of such a disclosure request before complying.
In the event that pik303 undergoes a merger, acquisition, or sale of all or a substantial portion of its assets, Player data may be transferred to the successor entity as part of that transaction. Players will be notified of any such transfer and afforded the right to close their account prior to the transfer taking effect.
pik303 does not sell, lease, rent, or otherwise commercially exploit your Personal Data to any third party. This prohibition applies unconditionally, regardless of the commercial value of such data.
Cookies are small text files stored on your device when you visit a website. They allow the site to recognise your device on subsequent visits, remember your preferences, and collect analytical data about how the Platform is used. pik303 uses cookies strictly for operational, analytical, and security purposes.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential / Functional | Maintain your login session, remember language and display preferences, enable secure navigation between pages | Session or up to 30 days |
| Security | Detect and prevent fraudulent access, CSRF protection, rate-limiting enforcement | Session |
| Analytics | Measure page performance, identify errors, analyse navigation paths — data is aggregated and anonymised | Up to 13 months |
| Responsible Gaming | Track session duration and display reality-check notifications at configured intervals | Session |
You may configure your browser to refuse, delete, or restrict cookies at any time. Note that disabling essential cookies will impair Platform functionality — you may be unable to maintain a login session or access certain features. Analytics cookies may be disabled without affecting core Platform operation. pik303 does not use third-party advertising cookies or cross-site tracking pixels.
pik303 implements a layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Our technical and organisational security measures include:
In the unlikely event of a data breach that may affect your rights or freedoms, pik303 will notify affected Players within 72 hours of becoming aware of the breach, and will provide clear guidance on the steps you should take to protect yourself.
pik303 retains Personal Data for no longer than is necessary for the purposes described in this Policy or as required by applicable law. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML legal obligation |
| KYC documents | Duration of account + 5 years post-closure | AML legal obligation |
| Financial transaction records | Duration of account + 5 years post-closure | AML legal obligation |
| Gaming activity logs | Duration of account + 2 years post-closure | Dispute resolution, regulatory compliance |
| Customer support communications | 2 years from last interaction | Dispute resolution, quality assurance |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
| Analytics data (anonymised) | Up to 13 months on a rolling basis | Platform improvement |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents re-identification.
As a Player on pik303, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact our data protection team at [email protected] (plain text — not a clickable link) with the subject line "Data Rights Request".
You have the right to request a copy of all Personal Data that pik303 holds about you, along with information on how it is processed, the categories of data held, the sources from which it was collected, and any third parties with whom it has been shared. Requests will be fulfilled within 30 days.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request its correction. For account-critical data such as your name or date of birth, rectification requests require supporting documentation consistent with KYC standards.
You may request the deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing based on legitimate interests. This right is subject to our legal retention obligations — data required for AML compliance cannot be deleted before the legally mandated retention period expires.
You may request that we export your Personal Data in a structured, commonly used, machine-readable format (such as CSV or JSON) so that it can be transferred to another service provider of your choice. This right applies to data you have provided to us and which is processed on the basis of contract or consent.
You may object to processing based on our legitimate interests, including direct marketing (which will be stopped immediately upon objection) and profiling. You may also request that processing be restricted while a complaint or accuracy dispute is under investigation.
Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal. Withdrawal of consent will not result in any penalty to your account status.
pik303 strictly prohibits the use of its Platform by individuals under the age of 21 years. We do not knowingly collect Personal Data from minors. Age verification is performed as part of the KYC process for all accounts prior to the processing of any withdrawal.
If pik303 becomes aware that a minor has registered an account and submitted Personal Data, that account will be immediately suspended, all data will be securely deleted to the extent not required for legal reporting purposes, and any deposited funds will be returned to the original payment source. Suspected cases of underage registration may be reported to relevant authorities.
Parents or guardians who believe a minor in their household has accessed pik303 should contact us immediately at [email protected].
Some of pik303's Data Processors operate infrastructure located outside of Indonesia. Where Personal Data is transferred to servers or processors in other jurisdictions, pik303 ensures that such transfers are made subject to appropriate safeguards, including:
pik303 will not transfer your Personal Data to jurisdictions that do not provide an adequate level of data protection without first implementing the safeguards described above.
The pik303 Platform integrates certain third-party services to deliver a complete gaming experience. These include game content studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft), payment infrastructure partners, and analytics tools. While pik303 vets all third-party integrations for security compliance, each third party operates under its own privacy policy for data it processes independently of pik303.
pik303 is not responsible for the privacy practices of third-party websites that may be referenced on the Platform. Players are encouraged to review the privacy policies of any third-party service before providing personal information directly to that service.
pik303 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. Material changes — defined as any change that significantly affects your rights or the way your data is used — will be communicated to you via email notification and/or a prominent banner on the Platform at least seven (7) days before the change takes effect.
Non-material changes (such as typographical corrections, clarifications, or structural reformatting that do not alter the substance of any clause) may be made without advance notice and will be reflected immediately in the updated Policy published on this page. The "Effective Date" shown at the top of this Policy will be updated each time a change is made. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a complaint about how pik303 has handled your Personal Data, please contact our data protection team using the details below:
If you are not satisfied with pik303's response to your complaint, you have the right to escalate the matter to the applicable data protection supervisory authority in your jurisdiction.
By continuing to use pik303, you confirm that you have read and understood this Privacy Policy and consent to the processing of your Personal Data as described herein. This Policy was last updated on 1 January 2026.
Review our full Terms & Conditions, visit the FAQ for quick answers, or read about our responsible gaming commitments.